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I forgot my login information. What can I do?

Don’t worry, it happens to the best of us.

If you subscribe directly to Crave or if you completed your registration after subscribing via an Apple TV (through iTunes), you can reset your password by selecting ‘Forgot Password’ on the sign in screen.  


If you have forgotten your username (which is the email address you signed up with), you will need to contact Crave at 1-888-CRAVE88 (1-888-272-8388) or fill out out contact form at

If you get Crave as part of your TV package, through your TV service provider, please use the contact information below:

Directly through Crave: 1-888-CRAVE88 (1-888-272-8388) or

Access Communications: 1-866-363-2225 or

Bell TV: 1-888-759-3474 or

Bell Aliant FibreOp: 1-866-FIBREOP (1-866-342-7367) or

Bell FibreOp: 1-866-FIBREOP (1-866-342-7367) or


Brooke Telecom -

Cable Cable: 1-866-887-6434 or

CCAP: 1-866-749-7125


Cogeco: 1-855-701-4881 or

Gosfield North: 1-519-839-4734 or

Ebox: 1-855-277-7819 or

Eastlink: 1-888-345-1111 (24/7) or Live Chat or email can be launched -

Execulink: 1-866-706-1994 or

Hay Communications: 1-519-236-4500

Hurontel: 1-877-395-3800 or

Mitchell Seaforth Cable TV: 1-519-345-2341or

Mornington: 1-800-250-8750 or

Nexicom: 1-888-639-4266

NorthernTel: 1-866-FIBREOP (1-866-342-7367) or

Northwestel:  1-855-673-1124 or




RuralWave: 1-866-930-3846 or

SaskTel:  1-800-SASKTEL (1-800-727-5835) or


Shaw: 1-800-472-2222 or Shaw Support

Source Cable: - 1-866-434-5888 or

Tbaytel:  1-800-264-9501

Telus: Alberta or British Columbia residents: 310-6988 or Telus Support

Tuckersmith Communications: 1-519-263-2211 or


VMedia 1-855-333-8269 or

Westman: 1-800-665-3337 or

Wightman Telecom: 1-888-477-2177 or

WTC: 1-613-507-9000 or