I can no longer access Crave on my Samsung TV

Due to technical limitations, as of October 18, 2021, the Crave app will no longer be supported on older versions of Samsung Orsay and some Tizen models, and will cease to function.

While subscribers will not be able to access or watch Crave programming through the app on the Samsung models listed below, Crave subscriptions will remain active with the ability to sign in on an alternate supported device and/or cast to their Samsung TVs.

Please see the chart below for affected Samsung TVs and Blu Ray players:


 Year/Platform Model Group Model Name
2014 Orsay/Blu Ray 14/15AV_BD   
  14TV_ENTRY UH6203, UH6103, UH5303, UH5203, UH5103, UH4500, UH4303, UH4250, UH4203, TD390S
  14TV_PREMIUM US9WB, US9WAF, US9CAF, US9VF, US9BF, US9B, UHU9800, UHU9300B, UHU9300, UHU9000, UHU8500CV, 85S9GLF, UHU8800, UHU8700, UHU8550, UHU8500, UHU8200, UHU7500, UH8800, UH8000
  14TV_STANDARD1 UH7100, UH7000, UH6900, UH6850, UH6800, UH6700, UH6600, UH6500, UH6400, UH6410, UH6350, UH6300, UH6200, UH6088, UJ5800, UH5600, UH5570, UH5510, UH5500, UH4570, UH4500
  14TV_STANDARD3 UHU8800, UHU8700,  UHU8550, UHU8500, UHU8200, UHU7800, UHU7500, UHU7250, UHU7200, UHU7100, UHU7000, UHU6950, UHU6900, UHU6830, UHU6000, UHU5900
2015 Orsay/Tizen 15TV_ENTRY UK5200, UJ6203, UJ5373, UJ5370, UJ5303, UJ5300, UJ5290, UJ5278, UJ5270, UJ5248, UJ5205, UJ5202, UJ5201, UJ5200, UJ5190, UJ4700, UJ4600, UJ4570, UJ4500, UJ4303, UJ4300, UJ4290, UJ4200, UH4501
  15TV_PREMIUM UJS9900, UJS9800, UJS9500, UJS9000, UJS9100
  15TV_STANDARD1 UJU5900, UJU5910, UJU5920, UJU8000, UJU7800, UJU7500, UJU7000, UJS8500, UJS8000, UJU6900, UJU6410, UJU6400, UJU6300, UJS6900, UJU6390, UJU6000, UJU6100, US9A, UJU6800, UJU6740, UJU6700, UJU6600, UJU6510, UJU6500, UJS8600, UJS6700, UJU7090
  15TV_STANDARD2 UJ6400, UJS6000, UJ6330, UJ6300, UJ6240, UJ6200, UJ5520, UJ5510, UJ5500, UJ5300, TE390S
2016 Tizen/Blu Ray 16TV_BD  
  16TV_STANDARD1 UKUC30S, UKU6390, UKU630D, UKU6300, UKU6310, UKU6100, UKU6090, UKU6070, UKU6000, UKUF31E, UKUF30E
  16TV_STANDARD2 VF39S, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5310, UK5300, UK4300, UKF21E, UKF20E
  16TV_PREMIUM UKU9518, UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKS6900,UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400
2017 Blu Ray 17AV_BD  

Click here for help identifying the model name of your Samsung TV.