Why can’t my video file play? Error code: 246000

To fix this issue ensure that the browser you are using is updated to the most recent version. Click here to view the devices Crave supports.

Also, ensure that you do not have a tracking blocker on your browser to watch a video.

If these solutions do not resolve the issue, please contact us or call us at 1-888-CRAVE88 (1-888-272-8388). Please report the error code to us, providing as much information as possible so that we can resolve the problem.