After finding feces on a lounge chair, Nurse DiDi receives conflicting orders from her co-workers.
A new supervising nurse arrives at Billy Barnes; Nurse Dawn and Patsy start off on the wrong foot.
Patsy files a grievance against DiDi; a gentleman caller sends shock waves through the ward.
The staff deals with a homeless woman; Dr. James implements a new exercise program.
A night shift is turned upside down by a new patient and some drunken visitors.
Phyllis' mother's condition vacillates; Jenna attempts to get Dr. Stickley to make concessions.